About Us

We’re PetDesk and we work in the best industry in the world. We build technology for the care providers of the best beings in the world - our pets. We help keep them healthy, happy, and give them more time to play with their owners - us!
We treat our local business customers like family. We stand up for them in the face of corporate giants. We win their loyalty by being amazing service providers - not with contracts. We are helping to preserve the high quality of care you get from your neighborhood vet, groomer, and boarder.
To do this we have to be different. We have to set high expectations, we have to work harder AND smarter, and we have to leave work feeling content every night because we killed it that day. Being content keeps you sane during the bad times and aggressive during the good times. We will always strive to do better and grow the company but in that pursuit we will find contentment every day.

About the Role

The purpose of the UX/UI Designer is to help PetDesk users accomplish their goals with an elegant and appropriate UX. For vet clinic customers, this means making the PetDesk dashboard useful and intuitive as we add features. For consumer app users, this means a sticky and retention-focused UX. The UX/UI Designer will work with and advise our product managers, engineering team, and CEO on direction and improvements.

Responsibilities

  • Translate high-level requirements into interaction flows and artifacts, creating beautiful, intuitive, and functional user interfaces.

  • Deliver design solutions that satisfy business goals.

  • Collaborate with the engineering and product teams to 1) to define elegant user experiences for our web-based and mobile applications and 2) prototype and ship functional and beautiful improvements to the products.

  • Frame the users’ motivations and needs in each step of their journey, and create design solutions that are appropriate for each step.

  • Assist in creating a product roadmap based on user research.

  • Effectively communicate interaction and design ideas with wireframes, storyboards, user flows, process flows, site maps, or other tools.

  • Conduct and analyze user testing to validate assumptions and designs.

  • Collaborate with engineers to clarify design concepts and ensure design standards are maintained in implementation.

About You

  • 5+ years of professional UX/UI design experience, with an emphasis on product & interaction design for SaaS and mobile.

  • Experienced in carefully designing technology solutions that incorporate user context.

  • Ability to seamlessly switch from conceptual design to production.

  • Profound UI design skills with a solid portfolio of design projects.